09-14-2018 15:23
09-14-2018 15:23
How to setup a lost and found Fitbit
09-14-2018 21:19
09-14-2018 21:19
Hi @Sun-Shine16
You should contact Fitbit about this. Often the owner of the device will contact customer support in hopes someone finds it and tells Fitbit about it,
Get with customer support - click for contact options
The best thing is to see if there is a lost and found for the area where you found the Ace.
The Ace is meant for children ages eight and up. It is more limited than the devices for adults.
Let us know what happens.
10-05-2018 05:53
10-05-2018 05:53
@Sun-Shine16 Welcome to our Fitbit forums! I'm sorry for the late response. However, let me go ahead and escalate this to our Support team so they can guide you on how to return the Fitbit you found to its owner. I appreciate the time you took to report this and good will to return the device. You should receive an email from them soon.
@Odyssey13 Thanks a lot for your help!
Let me know if you have any doubts!