help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

4 year old fitbit Alta

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎04-24-2020 09:42 - last edited on ‎08-20-2020 17:41 by Fitbit Moderator

‎04-24-2020 09:42 - last edited on ‎08-20-2020 17:41 by Fitbit Moderator

My four year old fitbit Alta seems to be working but the time and date are incorrect.

Can it be reset and expected to work correctly?

Best Answer
Labels:
0 Votes
1 REPLY 1

‎04-24-2020 11:31

‎04-24-2020 11:31

Hi @Dooley1992  your Alta has lived a good long life. The time is from the device you use to sync to and all you can do is restart your device and sync a few times. 

Stepping in the U.S.A. since September 2013. Android 14

Best Answer