help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Accidentally deleted sleep on Alta app

ANSWERED
Replies are disabled for this topic. Start a new one or visit our Help Center.

‎09-26-2019 07:10 - last edited on ‎08-20-2020 20:08 by Fitbit Moderator

‎09-26-2019 07:10 - last edited on ‎08-20-2020 20:08 by Fitbit Moderator

I accidentally deleted the sleep tracker in the app. (I was in edit and hit the pink trashcan next to sleep). Now I can't figure out how to get it back. I tried uninstalling and reinstalling the app on my phone and I've looked through suggestions on how to get it back online, but the ones I could find are old and don't work on the current version of the app. Please help.

Best Answer
Labels:
0 Votes
1 BEST ANSWER

Accepted Solutions

‎09-26-2019 07:15

‎09-26-2019 07:15

Tap 'Discover' at bottom left of main page, then Health & Fitness Stats'.  Will see all tiles available to add.

Before posting, re-read to see if it would make sense to someone else not looking at your Fitbit or phone.

View best answer in original post

Best Answer
0 Votes
6 REPLIES 6

‎09-26-2019 07:15

‎09-26-2019 07:15

Tap 'Discover' at bottom left of main page, then Health & Fitness Stats'.  Will see all tiles available to add.

Before posting, re-read to see if it would make sense to someone else not looking at your Fitbit or phone.

Best Answer
0 Votes

‎09-26-2019 07:16

‎09-26-2019 07:16

At the bottom of the dashboard tap on the Discover tab. then tap on Health and Fitness Stats. You should be able to add Sleep back by tapping the Sleep tile on the list.

While your Fitbit charges or you just want to catch your breath, join us on the Lifestyle Discussions





Community Council Member

Warren | Cincinnati, OH

Versa Lite, Ionic, Charge3, Inspire HR, Blaze(retired), Alta( retired),- Pixel 3

Take a look at the Fitbit help site for further assistance and information.

Best Answer
0 Votes

‎09-26-2019 07:17

‎09-26-2019 07:17

Hello @Sondra412 

No worries just open your Fitbit App and tap “Discover” on the bottom left of your screen. Then tap Health and Fitness Stats. Find the sleep tile and tap it. Then simply app the add button at the bottom. That will throw you back to the main page and now your sleep tile has reappeared 

 

😃 Please let me know if this solves your issue 

Best Answer
0 Votes

‎07-04-2020 10:34

In response to JohnnyRow

‎07-04-2020 10:34

same here accidentally deleted sleep app on my iphone.  and i tap the Discover and then Health & fitness stats but when i tap on the sleep tiles it does't light the ADD TO TODAY button (it won't let me add it)

Help!!

 thank you

Best Answer
0 Votes

‎07-04-2020 11:31

In response to oherrera2013

‎07-04-2020 11:31

@oherrera2013 wrote:

same here accidentally deleted sleep app on my iphone.  and i tap the Discover and then Health & fitness stats but when i tap on the sleep tiles it does't light the ADD TO TODAY button (it won't let me add it)

Help!!

 thank you

On 'Today' page, tap 'Edit' button near top right;  scroll down to 'Removed Stats' and see if it is there.

That is a fairly new option that was not available at time of previous answers.

Before posting, re-read to see if it would make sense to someone else not looking at your Fitbit or phone.

Best Answer
0 Votes

‎07-05-2020 13:55

In response to JohnnyRow

‎07-05-2020 13:55

Not showing 

Tapped Today / Edit  scrolled bottom

Missing apps not there either

 

Problem On hand :

Deleted sleep apps by mistake

And not allowing me to get it back .

 

Hourly activity app is not showing

 

Time showing  309 July 4

Actual time is 12:42pm July 5

 

 

Steps that I’ve taken :

 

Rebooted charge 3 device number of times

 

Deleted Fitbit apps and reinstalled

And even signed up with different email

 

Used different iPhone to install

charge 3

 

Tapped  discover /health fitness/ sleep

But won’t let me > add to today

Due to shaded grey

 

 

Best Answer
0 Votes