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Active minutes not recorded

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‎07-05-2020 09:29 - last edited on ‎08-20-2020 19:01 by Fitbit Moderator

‎07-05-2020 09:29 - last edited on ‎08-20-2020 19:01 by Fitbit Moderator

My fitbit has stopped recording active minutes. I've tried turning off Bluetooth and turning off phone. And I've tried restarting my tracker. But nothing has worked. Very disappointed

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‎07-10-2020 11:44

‎07-10-2020 11:44

I am having the exact same issue. I have even set it up as a new device, but still not tracking my active minutes. 

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