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Alta Fitbit has banned my IP address?!

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‎04-17-2020 11:22 - last edited on ‎08-20-2020 17:41 by Fitbit Moderator

‎04-17-2020 11:22 - last edited on ‎08-20-2020 17:41 by Fitbit Moderator

I had an invitation to a challenge and clicked to accept. It took me to an error code: access denied. I went to my app and it isn't loading properly. I logged in on computer and it shows that it's not syncing!! So I decided to delete app and reload. Now I can't log in - shows Oops, something went wrong. Please try again - still won't work. 

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‎04-22-2020 16:53

‎04-22-2020 16:53

That doesn't mean you IP has been blocked. 

Have you tried restarting the phone and through WiFi and cellular. 

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