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Alta HR- Charging but dying within hours

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‎06-24-2020 08:40 - last edited on ‎08-20-2020 19:01 by Fitbit Moderator

‎06-24-2020 08:40 - last edited on ‎08-20-2020 19:01 by Fitbit Moderator

All of a sudden my fitbit started to dye on me every day. It shows a full battery in the morning and by lunch it's dead. I've tried rebooting it... Any other suggestions or has it just bit the dust?

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‎06-24-2020 16:00

‎06-24-2020 16:00

I have the same thing happening.  I had a full charge and within an hour or so the battery is dead.  And of course my FitBit Ulta HR is no longer under warranty. 

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‎07-20-2020 09:37

‎07-20-2020 09:37

Had the same issue. Read somewhere to put it in a waterproof bag and put in your freezer for 12 to 24 hours. Remove and wrap in a soft rag until warm, the fully charge. Did this to mine, and has been holding a charge for the last 2 days. Hope this helps you.

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