02-17-2019
18:30
- last edited on
08-20-2020
20:08
by
MatthewFitbit
02-17-2019
18:30
- last edited on
08-20-2020
20:08
by
MatthewFitbit
I have been having an issue with this band staying on. Almost lost it a few times. Talked to support and I am out of warranty. After reading all these other people having the same problem. It makes me think there is a flaw in the design. I shouldn't have to pay for a new band if they are having issues with their design.
Moderator edit: Updated title for clarity
12-16-2019 14:29
12-16-2019 14:29
Any recommendations on bands that last longer than 4 months? I haven't had to pay for a new band yet which has been great, but the next one I will have to purchase since I have had the device for a year now. It has just been frustrating to not be able to use the device during my workouts while I wait for replacement bands and I almost lost the entire activity tracker the two times the bands broke and fell off my wrist at some point during the day.
12-16-2019 22:13
12-16-2019 22:13
I too, had the same problem. I bought a replacement band at Target probably a year ago now and this one is lasting longer than the one it came with. Good luck!
01-02-2020 13:02
01-02-2020 13:02
Totally fed up with Fitbit! The strap pops off all the time, lost my first watch, they did replace this, then strap came off replacement , again they replaced the strap only . And now the strap is off again losing the whole Fitbit ! I give up!! 😡
01-02-2020 13:09
01-02-2020 13:09
01-02-2020 13:20
01-02-2020 13:20
02-19-2020 10:06
02-19-2020 10:06
I can't understand why FitBit doesn't correct this design flaw, unless it is planned obsolescence. They've known about it for years. I've lost one FitBit because the band wouldn't stay attached. I replaced it (foolishly perhaps) with another FitBit, but had the same issue. I've already replaced that band once, and now the new one won't stay on. I won't replace it with another FitBit.
02-19-2020 13:43
02-19-2020 13:43
After coming to the conclusion the Fitbit was lost for good ,this tome, I then actually stumbled across it lying on the drive👍🏻 I’ve now bought another strap from amazon, a leather one. So far it’s not come off. 🤞🏻