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Alta HR battery short life

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‎10-08-2020 01:28 - last edited on ‎01-07-2021 17:57 by Fitbit Moderator

‎10-08-2020 01:28 - last edited on ‎01-07-2021 17:57 by Fitbit Moderator

My Fitbit Alta HR is less than a year old and it died a couple nights ago. Recharged and reset in and now it won’t hold a charge for more than 3 hours. Didn’t get it wet or anything. 

 

Moderator Edit: Clarified subject

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‎01-07-2021 17:59

‎01-07-2021 17:59

Hi @Crapp90, welcome to the Community Forums!

 

Thanks for the troubleshooting performed prior posting. If this situation persists on your Alta HR and you haven't tried so, you can follow the instructions in this link Can I extend my Fitbit device's battery life?

 

I’ll be around if you need help.

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