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Alta HR died - what can I do

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‎08-20-2020 03:29 - last edited on ‎08-20-2020 19:01 by Fitbit Moderator

‎08-20-2020 03:29 - last edited on ‎08-20-2020 19:01 by Fitbit Moderator

This morning after my walk and the app successfully logging the steps (& at 60% battery) suddenly the display died, no HR lights, nothing. Won’t charge, tried all the reset actions, nothing.  

Last year, July 2018, I had the same problem and eventually I had to send it back for a replacement- this was the 2nd time. 

Fitbit are not answering email support ? Any idea what I should do now? Thanks....

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