Alta HR display blank, won’t charge or turn on, completely unresponsive

[christian4563]

Hey, so I have owned a Fitbit Alta hr for almost a year now, and just recently, it completely stopped working, as it didn’t respond to any taps on the screen, and when I put it in the charging cable, I tried resetting and restarting it, but still, it didn’t do anything, I think this Fitbit is probably dead for good, what do I do now?

[AslansGirl]

Try cleaning the charging contacts and jiggling it as you attach it to the charger. This is easier before it’s totally out of juice, but looking at the screen to make sure it’s connecting to charge also helps.