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Alta HR display frozen

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‎08-17-2020 09:14 - last edited on ‎01-26-2021 13:58 by Moderator Alum

‎08-17-2020 09:14 - last edited on ‎01-26-2021 13:58 by Moderator Alum

Its frozen on GPS Icon. I have tried pushing button off and on for 10 seconds

 

 

Moderator Edit: Clarified subject

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‎01-26-2021 14:00 - last edited on ‎08-26-2024 07:19 by Fitbit Moderator

‎01-26-2021 14:00 - last edited on ‎08-26-2024 07:19 by Fitbit Moderator

It's great to see you around, @SunsetRunner.

Thanks for troubleshooting this display issue. I recommend taking a look at the help article: How do I restart my Fitbit device? and make sure you followed those steps to restart your device.

Let me know the outcome. 

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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