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Alta HR display not turning on

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‎10-12-2020 19:35 - last edited on ‎01-07-2021 15:41 by Fitbit Moderator

‎10-12-2020 19:35 - last edited on ‎01-07-2021 15:41 by Fitbit Moderator

It's charging and when in sync with app it shows 100% battery

But has no display

 

Moderator Edit: Clarified subject

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‎01-07-2021 15:43

‎01-07-2021 15:43

Hi @NAfshan, welcome to the Community Forums!

Thanks for the details provided. Our support team informed me that you are already in contact with them about your Alta HR and they provided you with the specific troubleshooting. Please follow their instructions and reply back to them so you can receive help. 

 

See you around. 

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