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Alta HR doesn't show heart rate after exercise logs

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‎06-09-2020 23:09 - last edited on ‎08-20-2020 19:19 by Fitbit Moderator

‎06-09-2020 23:09 - last edited on ‎08-20-2020 19:19 by Fitbit Moderator

Why can't I see my heart rate after I logged my exercise, but if I don't log it and it's auto-recognized, then I see it (but then I lose distance.) 

 

I want to be able to see distance and heart rate for my runs/exercises. 

 

Any help?

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1 REPLY 1

‎06-27-2020 12:26

‎06-27-2020 12:26

I get this too, 

heartrate shows when it auto tracks an exercise but no heartrate when tracking. Really frustrating I can’t see the heartrate zones on tracked exercises so can’t compare to gps. 

Defeats the point of wearing it

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