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Alta HR doesn't sync heart rate and sleep data to iPhone

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‎08-02-2021 09:52 - last edited on ‎09-07-2021 05:15 by Fitbit Moderator

‎08-02-2021 09:52 - last edited on ‎09-07-2021 05:15 by Fitbit Moderator

My Heart rate and sleep scores don’t show up anymore for my Alta HR on my iPhone.

 

 

Moderator edit: updated subject for clarity

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‎08-13-2021 18:50

‎08-13-2021 18:50

Hi @CBSax for sleep score a consistant heart rate needs to be detected. 

Have you checked your settings to see if the heart rate is turned on? 

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