Alta HR heart monitor not working correctly

[chk84]

In the past week, my Alta HR is registering very high heart rates all of the time; 116 and higher. As a result, my calories burned and active minutes are sky high.  I have used a blood pressure monitor to track my heart rate, and get a rate between 60 and 74. I get the same reading just using my fingers and a clock. How can I fix the Alta's heart rate monitor?

[kawaiiko]

Hi @chk84 

Have you tried restarting your fitbit ? 

To restart, plug in your fitbit to the charger and then press the button three times - the fitbit should show the logo and vibrate.  

Hope that helps... 

[Slimleolion]

I have tried it several times without any luck. Thank you.


Sent from Outlook

[asc87]

I had 2.5 hours at 200bpm last night! The show wasn't that interesting and my butt was in a chair! lol Not sure what is happening with mine either!

[Span]

Hetzelfde bij mij!