help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Alta HR heart rate information won't sync

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎05-04-2020 09:52 - last edited on ‎01-27-2021 13:24 by Moderator Alum

‎05-04-2020 09:52 - last edited on ‎01-27-2021 13:24 by Moderator Alum

My app has not updated resting heart rate tile since April. I've tried resetting, reinstalling the app

 

 

Moderator Edit: Clarified subject

Best Answer
Labels:
0 Votes
1 REPLY 1

‎01-27-2021 13:24 - last edited on ‎08-26-2024 04:55 by Fitbit Moderator

‎01-27-2021 13:24 - last edited on ‎08-26-2024 04:55 by Fitbit Moderator

Welcome to the Community, @HampRach.

Thanks for troubleshooting this syncing issue. Upon checking with our support team, I was told that you have already contacted them. I know they will be glad to help you out and provide you a solution, just keep an eye on your inbox for further assistance.

In the meantime, let me know if you need anything else.

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

Best Answer
0 Votes