Alta HR is tracking too many steps

[Anthony_risso]

My Alta hr is logging way more steps than I am walking 

Moderator Edit: Clarified subject

[NellyG]

Hi @Anthony_risso Try restarting it a few times and see ifnthat gets it back into line. If it doesn't fix it, come back with more details of what you are doing during the day, and whether the Alta hR has suddenly changed to over ousting.

Restart your Tracker  

[MarreFitbit · Accepted solution]

Hi there, @Anthony_risso. Welcome to the Community Forums. Thanks for the details provided about the issue with your Alta HR. @NellyG Thanks for your help!

If you feel that your step count and distance are inaccurate, confirm the following are correct in the Fitbit app:

• Your wrist settings (For more information, see Does the wrist I wear my device on affect accuracy? )
• Your height (For more information, see How do I manage my Fitbit profile?)

Since we use height to estimate your walking and running stride lengths, you may want to measure and manually adjust these values if your legs are longer or shorter than average. For more information, see How does my Fitbit device calculate my daily activity? and How accurate are Fitbit devices?