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Alta HR isn't receiving text notifications.

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎10-18-2020 17:35 - last edited on ‎01-07-2021 11:17 by Fitbit Moderator

‎10-18-2020 17:35 - last edited on ‎01-07-2021 11:17 by Fitbit Moderator

I can receive phone call alerts but not message alerts from my iPhone 7.   Have tried all suggestions but no luck. 

 

 

Moderator Edit: Clarified subject

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‎01-07-2021 11:21

‎01-07-2021 11:21

Hello @Dot53 It's good to see you visiting the Community Forums! Thank you for the troubleshooting steps you've followed. 

 

I have been informed by the support team that you got in contact with them regarding your concern with notifications, and they have already provided information and additional troubleshooting steps. If you have any question or inquiry about the outcome, I recommend updating your case. 

 

Have a nice day! 

Wilson M. | Community Moderator, Fitbit.
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