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Alta HR isn't resetting at midnight

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‎06-15-2020 02:36 - last edited on ‎01-29-2021 14:06 by Moderator Alum

‎06-15-2020 02:36 - last edited on ‎01-29-2021 14:06 by Moderator Alum

Hello everyone. 

 

I have fitbit alta for over 2 years. I stopped using it for few months and 1 week ago restarted. Now l just woken up this morning and it looks like the calories count and the track for minutes of exercises did not zero at midnight. l have over 3K calories burnt and over 500 minutes of exercises done while l have been sleeping (not wearing it).  please help

 

 

Moderator Edit: Clarified subject

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‎01-29-2021 14:06 - last edited on ‎08-26-2024 04:45 by Fitbit Moderator

‎01-29-2021 14:06 - last edited on ‎08-26-2024 04:45 by Fitbit Moderator

It's great to see you around, @GMeroni.

Thanks for troubleshooting this resetting issue. The best way to get help for this problem is to chat with us online or give us a call. Click here to get connected.

In the meantime, let me know if you need anything else. 

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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