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Alta HR isn't tracking my active minutes accurately

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Normally I use a Google Pixel Watch but I can't use it for soccer or kickboxing. I bought an Alta HR to use for these sessions. I used it for soccer tonight for the first time and earned no active minutes for my game.

 

My heart rate data for the game shows I was in fat burn and cardio for most of the game. It also shows 81 active minutes on the tracker, and the impact was 41 mins of 81. Does anyone know how to make it sync properly? It currently only shows the 17 mins from my Pixel watch.

 

The exercise recording shows 100% below zones, but my heart rate graph is 95% yellow and orange.

 

Moderator Edit: Clarified subject

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