help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Alta HR lights won't turn off

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎06-23-2023 14:16 - last edited on ‎07-10-2023 11:09 by Fitbit Moderator

‎06-23-2023 14:16 - last edited on ‎07-10-2023 11:09 by Fitbit Moderator

Hi, Can you tell me why the green lights on my Alta HR stay on permanently. Thankyou.

Moderator Edit: Clarified subject

Best Answer
Labels:
0 Votes
1 REPLY 1

‎06-23-2023 16:45

‎06-23-2023 16:45

Hi @irboon  the green lights are the ones which give your heart rate. You can turn that feature off in your settings.

Stepping in the U.S.A. since September 2013. Android 14

Best Answer
0 Votes