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Alta HR not registering sleep score

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‎12-12-2020 13:09 - last edited on ‎12-24-2020 10:46 by Moderator Alum

‎12-12-2020 13:09 - last edited on ‎12-24-2020 10:46 by Moderator Alum

Hi. I have a Fitbit Alta HR that I got a year ago for my birthday. I noticed that over the past few weeks I have not been getting any sleep scores. I am on an iPhone by the way.

 

 

Moderator Edit: Clarified subject

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‎12-24-2020 10:46

‎12-24-2020 10:46

It's great to see you around, @Chrissyboi.

 

You must see sleep stages to see a sleep score. For more information, see What should I know about Fitbit sleep stages?

If you see sleep stages but don’t see a sleep score:

  • Note that it may take a few minutes for your sleep score to appear.
  • Update the Fitbit app to the latest version. For instructions, see How do I use the Fitbit app?

 

Let me know the outcome.

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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