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I have tried restarting my Alta HR several times (plugging into charger in computer, hitting button three times within 8 seconds with slight pause in between; the face goes black, then I unhook it and the charging display comes back on. Any ideas what to try next?
My Alta hr stopped tracking heart rate and lights aren’t on. I plugged into charger and pressed restart button three times, and it vibrates but no Fitbit logo appears...It is not restarting.
