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Alta HR not syncing to new iPhone

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‎10-23-2020 03:57

‎10-23-2020 03:57

The Fitbit app is Having trouble finding my device Alta HR. I have a new iPhone SE & it just gets stuck on searching for device. Can’t get past this stage. Tried turning Bluetooth on & off & still nothing. Any ideas?

thanks 🙂

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‎10-23-2020 15:32

‎10-23-2020 15:32

Same here with new iPhone SE 2. 

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‎10-23-2020 18:37

In response to pinetree68

‎10-23-2020 18:37

Realised I had my old phone still synced and close to the new one, must have confused the app. All fixed now 👍

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