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Alta HR not turning on

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‎10-28-2020 16:11 - last edited on ‎01-06-2021 12:38 by Fitbit Moderator

‎10-28-2020 16:11 - last edited on ‎01-06-2021 12:38 by Fitbit Moderator

My Alta hr was working this morning and then suddenly stopped during the day. I plugged it in and tried resetting it by pressing the button 3 times. Help!

 

Moderator Edit: Clarified subject

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‎01-06-2021 12:40

‎01-06-2021 12:40

Hi @Ktericks, welcome to the Forums!

Thanks for your efforts trying to solve this prior reaching out. According to Fitbit support you already contacted them in regards to your Alta HR situation and they provided you with the options available. 

Have a nice day!  

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