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Alta HR over counting active minutes

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My Alta HR is WAY over counting my active minutes. I have been barely moving around my home and have only 1600 steps so far today but its showing 96 active minutes already! Every little movement is being counting as an active minute it seems. I have tried rebooting my tracker several times and even setting it up as a new device. I also didn't get sleep stages last night but I know that happens sometimes if I slept at a funny angle an my tracker couldn't get a good HR reading but now with this active minutes issue I am wondering if they are connected and something is wrong with my tracker... It has a full charge, was charged just yesterday. I've tried everything and I'm so frustrated! Help!

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Chatted with customer service and they are replacing my tracker! Thanks FitBit for great customer service and for helping make this right for me!

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