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Alta HR won't charge or turn on

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I've had my Alta HR for about 4 years and now all of a sudden it won't turn on or charge and when I plugged it in, it got hot to the touch..  I've tried the reset button and nothing happens..

 

Moderator Edit: Clarified subject

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@NicWhit - I hate to say this but it sounds like it may be time for a new device. The Alta HR was always one of my favorite Fitbit devices. I liked its size and features. Now, I’m happy with the Luxe. It’s similar to the Alta HR in size but with a brighter, color display and more features. My Alta HR lasted me a good number of years, too. 

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@NicWhit I'm sorry to hear this for you to hope it gets fixed BTW that happend to mine

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