Cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Alta HR won’t charge, screen is dead

Replies are disabled for this topic. Start a new one or visit our Help Center.

I have only had my Alta HR for less than a year and it’s totally dead. The screen stopped responding or showing anything and I’ve plugged it into several outlets and with several different usb chargers and it won’t respond or charge. I cannot reset it because the screen is totally blank. 

Best Answer
7 REPLIES 7

I'm having exactly the same issue. Fully charged it last night but woke up this morning to it being totally dead, but the green lights are still flashing

Best Answer

I have exactly same issue.

Best Answer

Same here!  What's going on? Synchronised faze out!

Best Answer

Had mine for 2 1/4 yr - worked this AM - dead at this point.  Can't even reset via the charge button since (and did try a few ports and an outlet) it doesn't even respond to the charger - as in screen stays black - no battery icon, no little buzz when connected.  

Best Answer

I wonder if it’s a sneaky way to phase it out ... by pressing the button on the charging cable, I can get mine to show the battery with an exclamation mark, and the legend “V.26.63.02” ... it goes by fast, I had to take a photo with my cell phone ... but nothing more. 

Best Answer

I’m having the same problem.

Best Answer

I think you might be right with the phase out. I've given up with mine and just decided to buy a standard watch. It was fun while it lasted!

Best Answer