04-05-2021 23:51
04-05-2021 23:51
I have only had my Alta HR for less than a year and it’s totally dead. The screen stopped responding or showing anything and I’ve plugged it into several outlets and with several different usb chargers and it won’t respond or charge. I cannot reset it because the screen is totally blank.
04-06-2021 06:15
04-06-2021 06:15
I'm having exactly the same issue. Fully charged it last night but woke up this morning to it being totally dead, but the green lights are still flashing
04-08-2021 17:40
04-08-2021 17:40
I have exactly same issue.
04-11-2021 03:29
04-11-2021 03:29
Same here! What's going on? Synchronised faze out!
04-15-2021 14:50
04-15-2021 14:50
Had mine for 2 1/4 yr - worked this AM - dead at this point. Can't even reset via the charge button since (and did try a few ports and an outlet) it doesn't even respond to the charger - as in screen stays black - no battery icon, no little buzz when connected.
04-15-2021 16:45
04-15-2021 16:45
I wonder if it’s a sneaky way to phase it out ... by pressing the button on the charging cable, I can get mine to show the battery with an exclamation mark, and the legend “V.26.63.02” ... it goes by fast, I had to take a photo with my cell phone ... but nothing more.
04-15-2021 18:35
04-15-2021 18:35
I’m having the same problem.
04-15-2021 23:54
04-15-2021 23:54
I think you might be right with the phase out. I've given up with mine and just decided to buy a standard watch. It was fun while it lasted!