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Alta HR won't hold a charge

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‎06-04-2020 01:28 - last edited on ‎01-24-2021 15:17 by Moderator Alum

‎06-04-2020 01:28 - last edited on ‎01-24-2021 15:17 by Moderator Alum

When My battery if full, and after few hours my Alta HR is empty again.

 

 

Moderator Edit: Clarified subject

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‎01-24-2021 15:18

‎01-24-2021 15:18

Welcome to the Community, @Booerg.

 

Upon checking with our support team, I was told that you have already contacted them. I know they will be glad to help you out and provide you a solution, just keep an eye on your inbox for further assistance.

 

In the meantime, let me know if you need anything else.

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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