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Alta HR won't hold a charge

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‎06-05-2020 07:52 - last edited on ‎01-28-2021 13:54 by Moderator Alum

‎06-05-2020 07:52 - last edited on ‎01-28-2021 13:54 by Moderator Alum

Hi, does anyone know how to stop this fault apart from the usual fitbit response of buying a new one?

this has probanly been posted before but cant find them in the 1000s of issues !

thank you

 

 

Moderator Edit: Clarified subject

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‎01-28-2021 13:55 - last edited on ‎08-26-2024 04:49 by Fitbit Moderator

‎01-28-2021 13:55 - last edited on ‎08-26-2024 04:49 by Fitbit Moderator

Welcome to the Community, @garyluke.

Upon checking with our support team, I was told that a case was opened on your behalf. I know they will be glad to help you out and provide you a solution, just keep an eye on your inbox for further assistance.

In the meantime, let me know if you need anything else. 

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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