Alta HR won't hold a charge

[Sonomabrez]

Hi there. I got my fitbit alta hr replaced about a year or so ago due to the battery crashing. Now this new alta hr, the sensor lights went out on Monday June 1st and now the battery wont hold a charge for more than a day. 

As most of us have, I've come accustomed to using this device for a watch, counting steps, monitoring heart rate, and getting my text messages/phone calls right on my wrist.  And like all of us, I have a nice group of friends in the fitbit community that challenge me (and each other) to keep moving. 

I'm quite disappointed that these cost more than I'm generally willing to pay for a glorified watch, and they don't last much more than a year?  I've done all the suggested resets and nothings changed. Any suggestions?

Moderator Edit: Clarified subject

[AlejandraFitbit]

It's great to see you here, @Sonomabrez.

I understand how are you feeling and appreciate all the efforts in trying to fix the issues you are experiencing with your Fitbit. The best way to get help for this problem is to chat with us online or give us a call. Click here to get connected.

In the meantime, let me know if you need anything else.