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Alta HR won't hold a charge

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My tracker recently started turning off and have had to restart it. After not wearing it for about 5 days the charge seemed to be holding. So I started to wear the tracker. Several hours later it had turned off again? When I restarted it the charge was about 60 %. There seems to be a lot of issues with these trackers doing this. So could this be an issue with the battery life?

 

 

Moderator Edit: Clarified subject

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3 REPLIES 3

Hey, thanks for your participation in the Forums.

I appreciate all the efforts in trying to fix this battery issue. I recommend taking a look at the help article: Can I extend my Fitbit device's battery life? and follow the tips provided there. After following them, test the unit.

Let me know the outcome. 

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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Is it synced to your phone or laptop etc? Mine wouldn't hold charge and i discovered it had disconnected itself from the phone app. As soon as i synced it again it has held charge fine x

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Welcome to the Forums, @mtg35. I appreciate the tip provided, I know our friends will find your post really helpful.

Keep the stepping up!

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

Best Answer