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Alta HR won't turn on or charge

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‎09-21-2021 06:48 - last edited on ‎09-23-2021 18:13 by Fitbit Moderator

‎09-21-2021 06:48 - last edited on ‎09-23-2021 18:13 by Fitbit Moderator

My fitbit alta just stopped working even after charging.  I've only had it a year.  Purchased from amazon.  Can it be replaced?  I'd like the fitbit HR.  Purchased the fitbit luxe but didn't like it.  The face is too small.  Returned it.

 

Moderator Edit: Clarified subject

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‎09-21-2021 07:00

‎09-21-2021 07:00

Hi @deltalady727  the Inspire 2 is a bit larger than the Luxe. You might want to see if you like it. The Inspire series replaced the Alta series.

Stepping in the U.S.A. since September 2013. Android 14

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