08-01-2023 11:41 - last edited on 08-05-2023 12:44 by MarreFitbit
08-01-2023 11:41 - last edited on 08-05-2023 12:44 by MarreFitbit
My alta HR will come on while on charger but when i unplug it just shuts down, sync on app shows red circle with ! in it
I cannot seem to get it to reconnect.
Moderator Edit: Clarified subject
08-01-2023 16:42
08-01-2023 16:42
@RayIslandwalker you could try restarting your Fitbit a few times. The instructions for that are here.
That may help, but the Alta HR is an older device and, as I'm sure you know, rechargeable batteries do have a finite number of charging cycles. It's possible that your Fitbit may be near the end of its lifespan.