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Alta Hr keeps going black after resetting it

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‎05-30-2021 13:33

‎05-30-2021 13:33

My Fitbit Alta the screen has went black three times. I have reset it and it comes back on. But then it goes black again in about 12 hours. Battery is at 85%.  Help

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‎05-30-2021 17:59

‎05-30-2021 17:59

Now it won’t reset and come back on. 

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‎06-02-2021 07:33

In response to Char2021R

‎06-02-2021 07:33

Hi @Char2021R Unfortunately if multiple restarts don't fix it then the Alta is dying. It sounds like you need a new tracker.

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Helen | Western Australia

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