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Alta dies when the battery shows over 50%

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‎09-22-2020 11:41 - last edited on ‎01-10-2021 16:05 by Fitbit Moderator

‎09-22-2020 11:41 - last edited on ‎01-10-2021 16:05 by Fitbit Moderator

my alta dies when the battery on it shows over 50%

 

Moderator Edit: Clarified subject

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‎01-10-2021 16:07

‎01-10-2021 16:07

Hi @danny32, welcome to the Community Forums!

 

Thanks for the information provided. Our Support team informed me that you are already in contact with them about your Alta situation. I suggest to continue handling this with them to avoid confusions.

 

See you around.

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‎01-17-2021 09:48

‎01-17-2021 09:48

So does mine. Junk!

 

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