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Alta display not turning on

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‎10-06-2020 05:36 - last edited on ‎01-10-2021 15:14 by Fitbit Moderator

‎10-06-2020 05:36 - last edited on ‎01-10-2021 15:14 by Fitbit Moderator

The display online shows I have 67% but my Fitbit isn’t coming on at all even after recharging several times.  

 

Moderator Edit: Clarified subject

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‎01-10-2021 15:15

‎01-10-2021 15:15

Hi @Hchan777, welcome to the Community Forums!


I’m sorry to know about this. If the situation with your Alta persists and if you haven’t tried it yet, you can restart your device by following the steps in this link How do I restart my Fitbit device?

 

Let me know how it goes.

 

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