Alta dying on full charge

[0liveoyl]

Hi!

My Fitbit Alta keeps dying on full charge and won’t turn back on until reconnected to the charger. Have tried resetting it and the issue persists. 

[Fancyflowers]

I’ve been having the same problem. It works up to the point where the battery indicates it’s about 1/4 charged then it dies. I have to plug into the charger to “wake it up”. So a charge is only lasting about 2 days.

[Mlmichael]

Same thing is happening to me. 

[NF2021]

Mine has been doing this too. Full charge used to last about a week. Over the past week it has shut off multiple times at 90% and I have to plug it in to wake up. Today it has died twice despite being fully charged this morning. 

[pp20]

Bonjour,

Pareil pour moi, elle s'éteint systématiquement à 10000 pas et très souvent alors que la batterie est chargée (même aux 3/4). Peut-on changer la batterie ?

[cmcdar]

Hello,  

I am here for the same reason.  I synced up this morning and my battery level was half way. I tried syncing after 5 miles on treadmill only to find it had stop working after 575 steps today.  Only way I can "wake" it is to put it in the charger. 

The interesting thing is, it does not charge at a steady pace. It starts as if the battery is totally depleted but then within 5-10 minutes (charging as I write this) the Alta battery shows to be OVER HALF way charged.

I noticed before it seemed to report being fully charged after fifteen minutes or so. 

I think the battery is the problem!

[0liveoyl]

Absolutely. It’s really frustrating. I’ve managed to borrow a Fitbit from a friend (coincidentally another Alta!) until I can replace mine. I’m hoping the same thing doesn’t happen to my loaner Fitbit too!

[Recycgirl]

This has been happening to me too within the past few weeks. I also find I need to sync it more frequently so the time reads correctly as well as charge it every other day. I no longer get a battery dying warning. When I put it on the charger it shows 3/4 charged. My original charger broke awhile back and now I use an off-brand charger. I don't think I can reset it. This is my 3rd FitBit (I had two Charges previously) and I just don't think they're built to last.