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Alta hr not working even it's green light is on and

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‎07-31-2022 04:56

‎07-31-2022 04:56

Help me guys, 

My Alta HR is 4-5 years old and was working properly but suddenly it's display went dark. And when I plugged in the charger , it is vibrating and the green light for tracking is on but the display won't turn on . Not even the charging icon is showing. 

HELP ME GUYS.

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‎07-31-2022 12:35

‎07-31-2022 12:35

@Achintya  Four or five years is a really long time for an Alta HR. Mine lasted about three years and I thought that was pretty good. You've done a great job keeping yours going so long.

 

You could try restarting it a few times. There's a restart button on the charging cable. If that doesn't help, it may be time to consider retiring the Alta HR and moving on to a new device. 

 

Community Council Member

Amanda | Wyoming, USA
Pixel Watch 3, Inspire 3, Sense | Android


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