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Alta hr won't charge

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‎10-05-2021 15:35

‎10-05-2021 15:35

I'm trying to charge my Alta hr Fitbit but it's not catching or connecting it to be charged 

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‎10-05-2021 20:40

‎10-05-2021 20:40

My Alta HR gave up the ghost last night. Anyone know if I can get a replacement battery?

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‎10-06-2021 09:46

In response to steved92128

‎10-06-2021 09:46

Welcome to the Fitbit Community, @ufgator1981 and @steved92128.

 

I recommend you to try the troubleshooting steps from this help article: Why isn't my Fitbit device's battery charging? to bring both Alta HR back to life.

 

Hope this helps!

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