Alta isn't tracking my sleep - Fitbit Community

Alta isn't tracking my sleep

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LLBSC

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For years my Alta has tracked my sleep each night but has stopped as of Monday this week. Anyone else having that problem? Solutions?

Moderator Edit: Clarified subject

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AlejandraFitbit

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Welcome to the Community, @LLBSC.

If your tracker isn't registering your sleep information, I recommend trying the following:

Manually sync the Fitbit. See instructions in the help article: How do Fitbit devices sync their data?
Restart the Fitbit. See instructions in the help article: How do I restart my Fitbit device?
Try sleeping with the Fitbit on your non-dominant hand.
If steps 1-3 don't work, I suggest manually logging your sleep to reflect the time slept. See instructions in the help article: How do I edit my sleep history in the Fitbit app?

Let me know the outcome.

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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