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Alta keeps showing a notification that was already cleared

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‎07-19-2021 19:04 - last edited on ‎11-23-2021 16:24 by Moderator Alum

‎07-19-2021 19:04 - last edited on ‎11-23-2021 16:24 by Moderator Alum

How do I turn off a notification once I’ve read/reacted?  The same notification keeps repeating over and over and over all day long. 

 

Moderator Edit: Clarified subject

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‎11-23-2021 16:25

‎11-23-2021 16:25

Hi there, @horsiegirl55. Welcome to the Community Forums. Thanks for the details provided in your post. 

 

Note that if you clear a notification from your device, the notification is removed from your phone's notification center. If you clear a notification from your phone, the notification is removed from your device.

 

Notifications tips:

 

  • To delete 1 notification, tap the notification > Clear.
  • To delete all notifications at once, swipe to the top of your notifications and tap Clear All.

 

If the issue persists, please restart your Alta. For instructions, see How do I restart my Fitbit device?

 

Hope that helps. 

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