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Alta not receiving text messages

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‎04-18-2018 18:15 - last edited on ‎08-20-2020 18:17 by Fitbit Moderator

‎04-18-2018 18:15 - last edited on ‎08-20-2020 18:17 by Fitbit Moderator

Hi,

 

Read alot of the posts but my alta is still not receiving my text notifications. I tried restarting, uninstalling fitbit, turning on/off bluetooth, resyncing and still nothing.  It was working last week but when I had to restore my phone because something else wasn't working which is now working, my alta is not now.  My calendar and alarm works fine. 

 

Can someone help me please!

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20 REPLIES 20

‎05-24-2020 04:51

In response to Ayakaq

‎05-24-2020 04:51

Doesn’t seem so. Same issue now with Alta given from sister.

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