Alta not responding once unplugged

[Tali24]

I've had my fitbit for maybe 3 years now and it stopped working about a year ago. I tried fixing it back then but just came across it again and thought i'd give it another go. 

It works perfectly fine when plugged in. Tapping the screen works. Even works when unplugged while the screen is still on from the charge but as soon as the screen turns off it doesn't turn on again. 

I have tried the reset with a computer, I have tried syncing and fully charging it. It stopped working randomly. Had been working fine one day put it onto charge one night and it just stopped working. 

My sister's did the exact same thing around the same time and so did a friends. (Fit bits weren't made to last past 2 years??)

Any other successful stories to fix it or is it just bin material and an excuse to buy an apple watch?! 

Thank you to anyone who is able to help :)!

Moderator edit: subject updated for clarity 

[Angelica22]

The same thing happened to me as well 

[Mecka]

Gleiches Problem!

[Alikoss]

Omg! Finally someone gets it mine stopped working off the charger last week and I restarted it and still nothing.

[Sim2022]

I’m having exact same issue. I had used it without any issues for more than 2 years. But then issue started and had kept it away for last 2 years. Tried to fix it again without any success. Software is up to date and tried restarting too. 

[Laceygurl]

I'm having the same issues, please let me know when/if you get a solution 

Thanks

[BeataW]

Clearly this is an ongoing issue for everyone.  Can't you just public solution how to fix it here? Same issue doesn't respond the moment you unplug it

[Anderson44]

Me too!  Obviously a problem since so many have the same issue’s 

[gremus]

Threw mine away over a year ago.
Fitbit's solution to the problem was a paltry discount on a new Fitbit.

[PeterKay]

Hello,

Currently having the same problem , when unplugged the screen is gone. Please advise what needs to be done,

thanks