Sorry, this replay is very late. In case you're still looking for another non-Fitbit brand, I recommend Garmin. Both my wife and I have the Garmin Vivosmart HR and love it. Totally waterproof, I take it to the shower and swimming pool. Mine is over 3 years old. Wife's is less than 2.
Sorry for the typo, I meant "late reply", not "replay". Anyway, Like I said, my wife and I have the Garmin Vivosmart HR and love it.
My son moved out of the house after college a few months ago. Some days ago, I found his Fitbit Alta that he left behind in his old room. After recharging it, it has the exact same problem as everybody else had already reported: it will NOT respond to taps if disconnected from its charger: the screen is totally blank although the Fitbit app says the battery is full. It only works when on the charger.
I've tried all the Fitbit suggestions I've read here on this thread and similar threads. So many people are experiencing the exact same issue. It looks like Fitbit does NOT want to fix it, not that it could not. Not a good move from Fitbit as it will lose a lot of current and potential customers.
Since this Fitbit Alta issue has existed for a few years now, I don't expect a resolution to our common problem.
BTW, there are many cheap activity trackers on Amazon/eBay (in the $20's). So just buy one of those and consider them as disposables/throwaways. At least, you know what you're getting: cheap no-names, made in China (just like my son's Alta, also made in China!).
But if like me, you need an activity tracker to get a discount on your medical insurance, just buy a known non-Fitbit brand like Garmin or if you're willing to spend money, buy an Apple or Samsung smart watch.
Moderator edit: merged reply
