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Alta only works on charge

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Hi, can anyone help? My Fitbit Alta charges fine and works whilst on change, but as soon as I take it off of the charger, screen goes blank and won't turn back on. Has my Alta completely given up or can I fix this?

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This is happening on mine too. Hadn't used it in over a year. It charges fine, the display works while attached to the charger, but when disconnected from the charger, the display no longer works. Any fix solutions would be appreciated.

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This also happens to my Alta.

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This has just started happening with mine this week - started turning off when wearing on Wednesday (fully charged) and now turns off as soon as I take it from the charge.  Re-booted numerous times but that won't  fix it.

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I am having the same issue.  

 

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Same here! It works as long as it's charging, Take it off and it goes blank

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Mine too!?!

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Mine just started doing the exact same thing! Strange everyone is having the same problem at the same time isn’t it?

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Anyone have a solution yet?

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Mine is doing this too!!

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