06-18-2016 19:17 - last edited on 08-20-2020 18:17 by MatthewFitbit
06-18-2016 19:17 - last edited on 08-20-2020 18:17 by MatthewFitbit
My battery is only lasting for a day. Previously it had been lasting longer. It is less than a month old.
Moderator edit: updated subject for clarity
Answered! Go to the Best Answer.
08-21-2017 11:17
08-21-2017 11:17
Please can someone have the common decency to explain why my battery drains every day and when I press the button 3 times whilst recharging I do not get the Fitbit icon just the usual charging battery. This has been going on for over a week. #unacceptable #sort it out
08-21-2017 11:59
08-21-2017 11:59
08-21-2017 12:15
08-21-2017 12:15
Thanks but have tried both of those.
09-05-2017 04:39
09-05-2017 04:39
I don't have a problem charging, the battery seems to drain extremely fast, about a day!😏
09-05-2017 06:58
09-05-2017 06:58
10-18-2017 06:40
10-18-2017 06:40
Having the same issue. Followed battery saver options and cleaned connectors. It might last a day. Very frustrated. Less than a year old so would like a replacement since the problems have become much worse over the last couple of months.Also doesn't record a "walk" as an activity consistently. I really do like the the device when it works properly but this one isn't.
10-19-2017 08:23
10-19-2017 08:23
12-11-2017 01:34
12-11-2017 01:34
I had the same problem (Alta 13 months old). I couldn’t reset it because the flimsy charger broke not long after l got it - following comments on here/Amazon bought a sturdier one which doesn’t have the reset button (the original one was a bit temperamental anyway).
Contacted FitBit who to be fair were good and immediately sent a replacement.
Had it a fortnight now: first week - 4 days charge. Now down to 2 again. When it dies completely I won’t be buying another: the Alta was an upgrade to my previous two Charges which both broke ...
12-14-2017 15:53
12-14-2017 15:53
So essentially, to save the battery, disable all of the app features. Well that's not very useful.
01-20-2018 08:10
01-20-2018 08:10
Why are these common problems treated like each occurrence is unique? The 'solutions' quoted are often so basic they are insulting.
My Alta HR was fine. Battery lasting 5-7 days. Suddenly, not gradually, I'm having to charge it daily.
No I will not turn any features off. What's the point of having it if it's not fit for purpose. Yes I have restarted it.
Just like with the multiple trackers feature not working I am not impressed with the long running sagas that never seem to be resolved.
01-20-2018 08:15
01-20-2018 08:15
I think this could be my problem too. The firmware update was not long before the battery issue. Hmmm.
01-20-2018 09:38
01-20-2018 09:38
Try charging laying flat. No issues since i’ve been doing that and I also turned off the feature that when you turn your wrist it turns on. Didn’t use that anyway. Battery lasts at least 10
days now. Hope it works for you too!
02-14-2018 08:19
02-14-2018 08:19
So this is telling me we can't use all the features the fitbit has offered. I think all of us just need to change the battery. Can someone please tell us how to do that?
Linda
05-01-2018 02:33
05-01-2018 02:33
I just received my alta yesterday. I charged it over night and less than 30 min I am at 1/2 battery life...am I doing something wrong?
05-01-2018 03:47
05-01-2018 03:47
05-01-2018 05:38
05-01-2018 05:38
05-03-2018 16:59
05-03-2018 16:59
Awesome help and suggestion @uLemonhead2! Thanks for stopping by @jcanada2! Thanks for sharing your experience with your Alta.
I'd like to kindly advise you to vote for @uLemonhead2’s post. Votes contribute to a positive reputation in the community. Earning votes and giving votes also factors into the Community Rank and the possibility to land a spot on the Most Helpful Authors list, located at the bottom right of every discussion category page.
Or, if you need extra help let me know. I'll be around! 😉
06-19-2018 18:57
06-19-2018 18:57
I'm having the same issue and mine is only 2 days old. Also, I have my step goal set at 10,000 and it doesn't do the party thing or acknowledge it when I reach my goal at all. Tonight, it shut off just as I reached the goal.
06-19-2018 19:42
06-19-2018 19:42
BubbeJ - This may sound counter-productive but turn off All-Day Sync. Also turn off the feature that causes the screen to light up when you turn your wrist (quick view). No reminders every hour to get up and move. Mine will give me the fireworks when I hit 10,000 steps, text messages & calls. The rest I tap to look at. My battery now lasts about 7-10 days by laying FLAT to charge via cord on floor or laptop (not dangling from outlet). One thing I am disappointed in - don't waste the $ on the designer bands. . . .husband purchased the paracord public school black (more than the fitbit $175) which broke in about 6 months where it connects. Luckily, they replaced it for free. Within 3 weeks, the cord of the bracelet began to unravel. Not very comforting, and the rubber original band, that thing didn't last a month. .
06-20-2018 07:29
06-20-2018 07:29
Thanks so much uLemonhead2! I turned all of those things off. Hopefully that will fix it. Already charging it flat. 🙂 Worried about the band now though. lol Saw a stainless one on walmart site for cheap. wonder if that would work better?