help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Alta won't hold a charge

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎09-14-2020 11:04 - last edited on ‎01-23-2021 14:49 by Moderator Alum

‎09-14-2020 11:04 - last edited on ‎01-23-2021 14:49 by Moderator Alum

Is the Alta just built-in obsolescence? Mine is 20 months old and needs charging daily, I can't believe it is designed to fail quite so quickly?  Any tips?

 

 

Moderator Edit: Clarified subject

Best Answer
Labels:
0 Votes
1 REPLY 1

‎01-23-2021 14:50

‎01-23-2021 14:50

It's great to see you around, @Slinks.

 

If your tracker isn't holding a charge, I recommend taking a look at the help article: Can I extend my Fitbit device's battery life? and follow the tips provided there. After following them, test your unit.

 

Let me know the outcome. 

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

Best Answer
0 Votes