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Alta won't turn on or charge

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‎12-07-2021 10:35 - last edited on ‎12-07-2021 17:15 by Fitbit Moderator

‎12-07-2021 10:35 - last edited on ‎12-07-2021 17:15 by Fitbit Moderator

I stopped using my Fitbit Alta for a year. After a year when I tried charging my Alta it just wouldnt charge or turn on. Please help me fix this. 

 

Moderator Edit: Clarified subject

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‎12-07-2021 13:54

‎12-07-2021 13:54

Hi @Towardsfitness  check this article - click to read - on what to do when it won't charge. It's also entirely possible that the battery died completely that year when it wasn't being used.

Stepping in the U.S.A. since September 2013. Android 14

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1 REPLY 1

‎12-07-2021 13:54

‎12-07-2021 13:54

Hi @Towardsfitness  check this article - click to read - on what to do when it won't charge. It's also entirely possible that the battery died completely that year when it wasn't being used.

Stepping in the U.S.A. since September 2013. Android 14

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