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Battery charged full but only lasts 20 minutes and is flat again

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Can the battery be replaced on the Alta HR, it is only 2 years old?

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My Alta HR is 18 months old does not keep charge 

Total rubish

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I have mine since june last year and recently it doesn't work well anymore. Having trouble charging it, it lasts less than a day. Is this normal? Can the battery be renewed?

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This is the same problem I am having, and no one can tell me if the battery
can be replaced
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I got an answer from someone telling me the battery can't be replaced.
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